Photo of CDR Members with ADA Bus

CalTrans: Reporting Access Issues

How Can I Report Disability Access Issues:

1.  Complete the online accessibility complaint form:
Go to www.adaac.org/caltrans/intakerequestform.aspx, and provide the information requested.

2.  Contact the Statewide ADA Coordinator:
Alex Morales
California Department of Transportation, ADA Infrastructure Program – MS 36
1120 N Street, Room 4229
Sacramento, CA 95814
Telephone Numbers are (916) 653-4913, toll free (866) 810-6346 (choose option 5 for ADA)
TTY: 711, or fax 916-654-3055
You can also email at ada_compliance_office@dot.ca.gov.

3.  Contact your local district ADA Liaison:

DISTRICT ADA LIAISON LOCATION PHONE NUMBER
1 Ralph Martinelli 1656 Union Street
Eureka, CA 95501
(707) 445-6376
2 Mark E. Robertson 1657 Riverside Drive
Redding, CA 96001
(530) 225-3055
3 Colleen Mayo 703 B Street
Marysville, CA 95901
(530) 741-7130
4 David Salladay 111 Grand Avenue
Oakland, CA 94612
(510) 286-5076
5 Gillian McCallum 50 Higuera Street
San Luis Obispo, CA 93401
(805) 549-3037
6 Patti Van Loon 1352 West Olive Avenue
Fresno, CA 93728
(559) 444-2522
7 Sylvia Delgado 100 South Main Street
Los Angeles, CA 90012
(213) 897-8244
8 Kiet Ly 464 West 4th Street
San Bernardino, CA 92401
(909) 383-4284
9 Deborah Lowgren 500 South Main Street
Bishop, CA 93514
(760) 872-0752
10 Maribel Aceves 1976 East Drive
Martin Luther King Jr. Blvd.
Stockton, CA 95205
(209) 948-3911
11 Rafael Dominguez 4050 Taylor Street
San Diego, CA 92110
(619) 688-4249
12 Sarah Sanchez 3347 Michelson Drive, Suite 100
Irvine, CA 92612
(949) 724-2332
*TTY users may call 711 to contact the District ADA Liaisons.

4.  Contact the consultant hired by Caltrans to handle all ADA access complaints directly:
Telephone: (916) 653-4913, Fax: (916) 654-2973

5.  By interview:
Please call (916) 259-1825, and a representative will schedule an appointment at your location.